Intelligent energy management for the hospitality sector
The hospitality industry faces a complex energy management landscape. Hotels consume more energy per square foot than most commercial buildings, operating continuously with diverse energy demands across guest rooms, common areas, kitchens, laundries, and leisure facilities.
With utility costs representing 3-4% of total revenue and increasing faster than general inflation, effective energy management has become critical to maintaining profitability. Simultaneously, hotels must meet growing sustainability expectations from guests, investors, and regulators.
PHI is the foundation of a comprehensive platform designed to work across the entire utility management lifecycle—from identifying opportunities through to tracking goals and driving continuous improvement.

Our modules are designed to work together across the utility lifecycle:
Performance Hotel Insights is a comprehensive benchmarking and analytics platform developed specifically for the hospitality sector. Drawing from decades of operational experience across major hotel groups, PHI provides the intelligence needed to optimise energy and water consumption whilst maintaining guest comfort.
The platform evaluates property performance against evolving industry best practices, accounting for factors unique to each location, construction type, and facility configuration. PHI serves individual properties and multi-property portfolios with equal effectiveness.
True Benchmarking
Our proprietary algorithm normalises utility performance data across your hotel portfolio, accounting for property construction, climate, facilities, and occupancy. PHI reveals genuine underperformance and quantifies your savings potential—typically 25% improvement opportunity.
Expert Guidance at Scale
Expert-written investigation and optimisation workflows delivered directly to your hotel teams. BUGs transform general managers and department heads into utility optimisation experts through structured, step-by-step guidance.
AI-Powered Workflow Management
The JobWay.ai mobile app provides an 'expert in your pocket', deploying BUGs to department heads with AI-powered task allocation, management, and data capture—giving you portfolio-level control and visibility.
Goal-Directed Investment Planning
An AI-powered tool that calculates the optimum investment portfolio to maximise capital efficiency. POP analyses opportunities identified through BUGs and expert support, then prioritises based on your corporate goals.
Early Warning System
AI-powered monitoring that detects emerging problems and inefficiencies in days rather than months. ANT protects your gains and prevents major maintenance expenditures before they occur.
Recent industry data underscores the urgency of effective utility management:
Hotels that fail to address energy efficiency risk both financial underperformance and reputational damage. Conversely, properties that embrace intelligent energy management can achieve significant cost reductions whilst enhancing their market position through improved sustainability credentials.
PHI identifies opportunities to reduce utility expenses through intelligent analysis of consumption patterns and operational practices. The platform provides clear recommendations prioritised by return on investment, enabling informed decision-making about energy efficiency initiatives.
As sustainability reporting becomes mandatory across many jurisdictions, PHI simplifies compliance through automated data collection and report generation. The platform supports major certification frameworks including EDGE, BREEAM, and LEED, whilst providing the metrics needed for comprehensive ESG reporting.
For hotel groups and property managers, PHI offers centralised monitoring across multiple properties. Comparative benchmarking highlights performance variations, enabling targeted interventions and sharing of best practices across the portfolio.
Contact us to learn how Performance Hotel Insights can transform your utility management.
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